Welcome to Gratitudewear. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how it is protected when you visit our website or purchase our handmade bracelets.

​

Our website is built using the website platform Wix.

By using our website, you agree to the collection and use of information in accordance with this policy.

​

When you place an order or contact us, we may collect:

• Name

• Email address

• Shipping address

• Billing address

• Phone number (if provided)

• Order details

Payment information is processed securely through Wix payment providers. We do not store full credit card details on our website.

​

Automatically Collected Information

When you visit our website, certain information may automatically be collected, including:

• IP address

• Device type

• Browser type

• Pages visited

• Time spent on pages

• Referring website

This information helps us improve our website and services.

​

We use collected information to:

• Process and ship your orders

• Communicate with you about your purchase

• Provide customer support

• Improve our website and store experience

• Prevent fraud and maintain website security

 

Our website may use cookies and similar tracking technologies to improve your browsing experience. Cookies may be used to:

• Remember items in your shopping cart

• Understand how visitors use the site

• Improve website performance

You can disable cookies in your browser settings if you prefer.

​

We do not sell or rent your personal information.

Your information may be shared only with trusted third-party services when necessary, such as:

• Payment processors

• Shipping providers

• Website hosting services provided by Wix

These services receive only the information needed to perform their functions.

​

All bracelets sold on this website are handmade and final sale. We do not accept returns or exchanges unless an item arrives damaged, incorrect or breaks within the first week.

If you receive a damaged or incorrect item, please contact us within 7 days of delivery.

​

We take reasonable measures to protect your personal information using the security features provided by the Wix platform and our payment providers. However, no method of internet transmission is completely secure.

​

If you have any questions about this Privacy Policy, please contact me at:

 

hazeljane.e10@gmail.com